Shipping policy

Thank you for shopping with us! This Shipping Policy outlines the terms and conditions related to our delivery services within the United Kingdom.

1. Shipping Destinations

• We currently ship to all regions within the United Kingdom.

2. Shipping Times

 • Standard Delivery: 1-3 Days with items in stock.
 • Pre-order: Items are available for pre-order if they are not currently in stock. Delivery time will be affected and will take 15 Business Days for you to receive your purchase..
• Once your order is processed and dispatched, you will receive an email confirmation with tracking information.

3. Shipping Costs

• Standard delivery within the UK is calculated at checkout based on the weight, size, and destination of the package. We strive to keep these rates as affordable as possible.

4. Order Processing Time

• Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or sales events.

5. Tracking and Notifications

• Once dispatched, you will receive a tracking number via email to monitor your shipment’s progress. Updates are generally provided by our shipping partners within 24 hours of dispatch.

6. Delays

• Please note that while we strive to meet the 7–10 business day delivery window, external factors like weather, postal strikes, or customs checks may occasionally cause delays. If your order is delayed, please contact our customer service team, and we’ll be happy to assist.

7. Lost or Damaged Items

• If your item does not arrive within 15 business days, please contact us. In the rare event that an item arrives damaged, please notify us within 48 hours with a photo of the item and packaging for prompt assistance.

If you have any questions about our shipping policy, please reach out to our customer service team on the live chat.

Thank you for choosing us. We’re dedicated to delivering your items safely and promptly!